Online backup is something that most of us need. You may have realized this already. But when you start thinking about using an online backup service yourself, you wouldn't be human if you didn't have a few doubts.
After all, you are entrusting your money and your precious data to people who are total strangers to you. You can't see them. In most cases you can't speak to them (although some companies do operate a telephone support service.) You can't see what is happening to your files.
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